You can contact LyvexTrade at [email protected]. A small editorial team reads every message, usually within a few working days.
What we can help with
- Errors in a lesson, a rule that has changed or a worked example that does not add up.
- Suggestions for new lessons or glossary terms.
- Reports of anyone using the LyvexTrade name, logo or website to offer investments, accounts or recovery services.
- Questions about our editorial policy or privacy policy.
What we cannot help with
LyvexTrade is an education website, not a broker, exchange or wallet. We have no accounts, deposits or trades to look up, and we cannot:
- open, verify, unlock or close a trading account anywhere;
- process or chase deposits and withdrawals, or recover lost funds;
- give personal financial advice or say whether a specific investment suits you;
- investigate or vouch for a particular firm.
If you think you have been scammed, contact your bank and your local police or fraud reporting service first, then your financial regulator. Our page on spotting trading scams lists the steps. Be wary of anyone who replies to a public complaint offering to recover your money.
Please do not send passwords, seed phrases, identity documents or card details by email. We will never ask for them.
When reporting an error, it helps to include the page address and the sentence or number concerned. If a rule has changed, a pointer to the official announcement lets us check and update the lesson more quickly.